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[2024-06-28] Progress Report: Account Restrictions

Por: MIR4
28 Junio 2024 at 06:17


We strive to provide a fun and fair gaming experience for all our players. Our team carefully monitors and actively removes players who do not adhere to the Operational Policy and Terms of Use.


>> Operational Policy
>> Terms of Use


We maintain a zero-tolerance policy against the use of unauthorized programs or software, manipulation or tampering of game data, and intentional exploitation of game systems. 


To date, we have permanently restricted more than 14,079,500 accounts.


[Accounts Banned or Restricted]

- Applicable Date: Friday, Jun. 28th, 2024

- Number of Accounts: 1,349 (Total 14,079,558)

- Reason: Use of unauthorized programs & Violation of Operational Policy


*If you wish to appeal for the restriction imposed onto your account, please submit a support ticket through our official website.

(https://cs.mir4global.com/customer)


Inquiry Route: Contact Us > Account > Objection of restriction

※ Please note that it may take a long time to receive an answer if you don't submit your inquiry ticket through the route above.

 

We will continue to do our best to ensure a safe, fair, and fun gaming environment for all our players.

Mission Scrolls & Monthly Check in Reports - June Ends and July Starts

Por: MIR4
28 Junio 2024 at 01:41


From my battle to our war, MMORPG MIR4


Greetings, This is MIR4.


'Sarmati', 'Wu Yeogi' & 'Master : The Gathering' Mission Scroll & Bunny Guru Hoppy and Lucky Cat Luckster's Monthly Check-in Report for June is going to end soon. If there are missions and rewards that you haven't received yet, please accomplish the missions and claim the rewards before it ends. Please check the schedules and further details below.


[Schedules for 'Sarmati', 'Wu Yeogi' & 'Master : The Gathering' Mission Scroll & Bunny & Lucky Cat's 28-Days Monthly Check-in]


■ Target Events

- Sarmati's Mission Scroll

- Wu Yeogi’s Mission Scroll

- Master : The Gathering 

- Bunny Guru Hoppy's Monthly Check-in

- Lucky Cat Luckster's Monthly Check-in


■ End Time of May 

- ASIA: Sunday, Jun. 30, 2024, (UTC+8) 11:55 pm

- INMENA: Sunday, Jun. 30, 2024, (UTC+6) 9:55 pm

- EU: Sunday , Jun. 30 2024, (UTC+2) 5:55 pm

- SA: Sunday, Jun. 30, 2024, (UTC-3) 12:55 pm

- NA: Sunday, Jun. 30, 2024, (UTC-4) 11:55 am


※ Additional buff will end at the same time.


■ Start Time of June

- ASIA: Monday, July. 01, 2024, (UTC+8) 12:30 am

- INMENA: Sunday, Jun. 30, 2024, (UTC+6) 10:30 pm

- EU: Sunday, Jun. 30, 2024, (UTC+2) 6:30 pm

- SA: Sunday, Jun. 30, 2024, (UTC-3) 1:30 pm

- NA: Sunday, Jun. 30, 2024, (UTC-4) 12:30 pm


※ Please be aware that the Luckster and Hoppy event will begin on the 1st day of the month and end on the last day of the month, so receive all claimable rewards before June 30th 23:55 (UTC+8).

WEMIX PLAY Maintenance Announcement

Por: MIR4
27 Junio 2024 at 09:19


From my battle to our war, MMORPG MIR4


Greetings, This is MIR4. 


WEMIX PLAY Platform maintenance will take place on July 2nd.

Please note that the WEMIX PLAY website, PLAY Wallet Login and XDRACO functions will be inaccessible during maintenance.


■ WEMIX PLAY Maintenance Schedule

- Maintenance Date: July 2nd, 6:00 am (UTC+8)

- Estimated Time Required: 1 hour


■ Inaccessible Contents

- WEMIX PLAY Homepage Login unavailable

- WEMIX PLAY Login unavailable

- In-game XDRACO content and XDRACO website’s services unavailable (Wallet Linking, verification and signing)

 

Thank you.

[Notice] Temporal Deactivation of NFT Content (Complete)

Por: MIR4
27 Junio 2024 at 07:22


From my battle to our war, MMORPG MIR4


Greetings, This is MIR4.


We are here to inform you that the use of NFT-related content has been temporarily deactivated to fix the issue where some Dragonians are unable to unlock Cosmic Harmony even when the 'Limbo Realm' Stage is 1 or higher. The content will be available once the fix is completed.


■ Target Servers

- All servers


■ Scheduled Works

- Restriction on the use of 'Seal NFT'


※ Deactivation of Seal NFT does not affect other gameplay.

※ We will give you an update via this notice once the fix is implemented.


We sincerely apologize for the inconvenience and will do our best to provide a stable service.


Thank you.

Store Download Patch - June 26th (Huawei)

Por: MIR4
26 Junio 2024 at 05:32


From my battle to our war, MMORPG MIR4


Greetings, This is MIR4.


A non-maintenance store download patch has been applied to fix the issue below.


■ Patch Details

- Fix on the Play Wallet Linking issue


※ Dragonians who are using Huawei AppGallery need to update their game version through the store after completely ending the game.

※ There is no need for Dragonians who are using other platforms to download this patch.


We will always do our best to provide a stable service.


Thank you.

Store Download Patch - June 26th (Google, Galaxy Store)

Por: MIR4
26 Junio 2024 at 02:52

 

From my battle to our war, MMORPG MIR4


Greetings, This is MIR4.


A non-maintenance store download patch has been applied to fix the issue below.


■ Patch Details

- Fix on the Play Wallet Linking issue


※ Dragonians who are using the designated platforms referred to above need to update their game version through the store after completely ending the game.

※ This patch will be applied on Huawei version in consecutive order as soon as the store review gets done.


We will always do our best to provide a stable service.


Thank you.

Server Restart - NA014, EU013 (June 25th, Tue, 9:10 pm (UTC+8)

Por: MIR4
25 Junio 2024 at 12:39


From my battle to our war, MMORPG MIR4


Greetings, This is MIR4. 


Server restart will be scheduled at 9:10 pm (UTC+8) for server stabilization.


■ Restart Period

- ASIA : June 25th, Tuesday, 9:10 pm ~ 9:20 pm (UTC+8)

- SA : June 25th, Tuesday, 10:10 am ~ 10:20 am (UTC-3)

- NA : June 25th, Tuesday, 9:10 am ~ 9:20 am (UTC-4)


■ Targeted Servers

- NA014, EU013


We apologize for this inconvenience.

Store Download Patch - June 25th (PC)

Por: MIR4
25 Junio 2024 at 12:08

 

From my battle to our war, MMORPG MIR4


Greetings, This is MIR4.


A non-maintenance store download patch has been applied to fix the issue below.


■ Patch Details

- Fix on the Play Wallet Linking issue


※ Dragonians who are using the PC version need to completely close the client and download the patch before using.

※ This patch will be applied on Google, Galaxy Store and Huawei versions in consecutive order as soon as the store review gets done.


We will always do our best to provide a stable service.


Thank you.

Server Restart - ASIA011 (June 25th, Tue, 3:30 pm (UTC+8)

Por: MIR4
25 Junio 2024 at 07:00


From my battle to our war, MMORPG MIR4


Greetings, This is MIR4. 


Server restart will be scheduled at 3:30 pm (UTC+8) for server stabilization. 


■ Restart Period

- June 25th, Tuesday, 3:30 pm ~ 3:50 pm (UTC+8)


■ Targeted Servers

- ASIA011


We apologize for this inconvenience.

Temporal Deactivation of XDRACO content and WEMIX$ Payment (Complete)

Por: MIR4
25 Junio 2024 at 12:11


From my battle to our war, MMORPG MIR4


Greetings, This is MIR4.


We are here to inform you that the use of content related to the in-game XDRACO menu has been temporarily deactivated in order to fix the Play Wallet Linking issue confirmed during the update maintenance conducted on June 25th. The content will be available once the fix is done.


■ Lock Schedules

ASIA(UTC+8) Tuesday, Jun. 25, 2024, 12:00 pm ~ TBD

INMENA(UTC+6): Tuesday, Jun. 25, 2024, 10:00 am ~ TBD

EU(UTC+2): Tuesday, Jun. 25, 2024, 6:00 am ~ TBD

SA(UTC-3): Tuesday, Jun. 25, 2024, 1:00 am ~ TBD

NA(UTC-4): Tuesday, Jun. 25, 2024, 12:00 am ~ TBD


■ Target Servers

All servers


■ Scheduled Works

Restriction on use of sub-contents in 'XDRACO' and 'WEMIX$ Payment'


※ Deactivation of Seal NFT and XDRACO warehouse does not affect other gameplays.

※ We will update through this notice once the fix is implemented.


We sincerely apologize for the inconvenience and will do our best to provide a stable service.


Thank you.

Maintenance - June 25th (Complete)

Por: MIR4
25 Junio 2024 at 04:16

 

From my battle to our war, MMORPG MIR4


Greetings, This is MIR4. 


Update maintenance is over.


Please prepare for your adventures again.


■ Maintenance Schedule 

ASIA(UTC+8): Tuesday, Jun. 25, 2024, 7:00 am ~ 12:00 pm

INMENA(UTC+6): Tuesday, Jun. 25, 2024, 5:00 am ~ 10:00 am

EU(UTC+2): Tuesday, Jun. 25, 2024, 1:00 am ~ 6:00 am

SA(UTC-3): Monday, Jun. 24, 2024, 8:00 pm ~ Tuesday, Jun. 25, 2024, 1:00 am

NA(UTC-4): Monday, Jun. 24, 2024, 7:00 pm ~  Tuesday, Jun. 25, 2024, 12:00 am


■ Maintenance Target 

- ASIA / INMENA / EU / SA / NA


[Update Summary]

1. Sumacheon's Summer Crush Events

- Summer's here with its relentless scorching heat. But fear not, because the 'Sumacheon's Summer Crush' is here to cool things down with epic events and frosty rewards!

2. New Upgrade Content: ‘Cosmic Harmony’

- Unlock the mysteries of the cosmos with the new 'Cosmic Harmony' upgrade system. Ascend your character to unparalleled power!

3. New Tier 2 Legendary Treasure (6 Types)

4. New Boss Raid: ‘Ironblood Ghost Spearfighter’

5. Yellow Dragon Wayfarer Event Improvements

- The Yellow Dragon Wayfarer Event will now run for two weeks!

6. New Appearance Equipment: ‘Guardian of Sea’

- Command the seas this summer with the ‘Guardian of the Sea’ outfit!

7. Service Language Changes

 

※  We will open the servers in order. 

※ We have confirmed an issue regarding the Linking on Play Wallet during the maintenance and have temporarily deactivated the use of XDRACO contents. We will make an additional notice as soon as the issue gets resolved.


We will do our best to provide stable service. 


Thank you.

Maintenance - June 25th

Por: MIR4
24 Junio 2024 at 06:11


From my battle to our war, MMORPG MIR4


Greetings, This is MIR4. 


We will be conducting Update Maintenance to provide better gaming environment.


Please kindly understand that you can't access the game during the Update Maintenance.


Remember to disconnect from the game at a safe place before the Update Maintenance.


■ Maintenance Schedule 

ASIA(UTC+8): Tuesday, Jun. 25, 2024, 7:00 am ~ 12:00 pm

INMENA(UTC+6): Tuesday, Jun. 25, 2024, 5:00 am ~ 10:00 am

EU(UTC+2): Tuesday, Jun. 25, 2024, 1:00 am ~ 6:00 am

SA(UTC-3): Monday, Jun. 24, 2024, 8:00 pm ~ Tuesday, Jun. 25, 2024, 1:00 am

NA(UTC-4): Monday, Jun. 24, 2024, 7:00 pm ~  Tuesday, Jun. 25, 2024, 12:00 am


■ Maintenance Target 

- ASIA / INMENA / EU / SA / NA


[Update Summary]

1. Sumacheon's Summer Crush Events

- Summer's here with its relentless scorching heat. But fear not, because the 'Sumacheon's Summer Crush' is here to cool things down with epic events and frosty rewards!

2. New Upgrade Content: ‘Cosmic Harmony’

- Unlock the mysteries of the cosmos with the new 'Cosmic Harmony' upgrade system. Ascend your character to unparalleled power!

3. New Tier 2 Legendary Treasure (6 Types)

4. New Boss Raid: ‘Ironblood Ghost Spearfighter’

5. Yellow Dragon Wayfarer Event Improvements

- The Yellow Dragon Wayfarer Event will now run for two weeks!

6. New Appearance Equipment: ‘Guardian of Sea’

- Command the seas this summer with the ‘Guardian of the Sea’ outfit!

7. Service Language Changes

 

※ Portal / Raids / Unified Market will be restricted from 30 minutes before the maintenance. 

※ Maintenance schedule may change depending on the circumstances without prior notice.

※ You can't access the game during maintenance. 


We will do our best to provide stable service. 


Thank you.

Temporary Maintenance - June 14th (Complete)

Por: MIR4
14 Junio 2024 at 14:59

 


From my battle to our war, MMORPG MIR4


Greetings, Dragonians!


Temporary maintenance is over.


Please prepare for your adventures again and thank you for your cooperation and understanding.


■ Scheduled Works

- Issue on Unified Market where items that are already sold is in 'Processing Settlement' state while the Settlement Price is fixed on 0.

- Issue on INMENA011 Ranking that does not get renewed.


■ Maintenance Schedule 

ASIA(UTC+8): Friday, Jun. 14, 2024, 10:20 pm ~ 10:57 pm

INMENA(UTC+6): Friday, Jun. 14, 2024, 8:20 pm ~ 8:57 pm

SA(UTC-3): Friday, Jun. 14, 2024, 11:20 am ~ 11:57 am

NA(UTC-4): Friday, Jun. 14, 2024, 10:20 am ~ 10:57 am


■ Maintenance Target 

- INMENA


※ We will open the servers in order. 


We will always do our best to provide stable gaming environment.


Thank you.


[2024-06-14] Progress Report: Account Restrictions

Por: MIR4
14 Junio 2024 at 09:19


We strive to provide a fun and fair gaming experience for all our players. Our team carefully monitors and actively removes players who do not adhere to the Operational Policy and Terms of Use.


>> Operational Policy
>> Terms of Use


We maintain a zero-tolerance policy against the use of unauthorized programs or software, manipulation or tampering of game data, and intentional exploitation of game systems. 


To date, we have permanently restricted more than 14,078,200 accounts.


[Accounts Banned or Restricted]

- Applicable Date: Friday, Jun. 14th, 2024

- Number of Accounts: 2,272 (Total 14,078,209)

- Reason: Use of unauthorized programs & Violation of Operational Policy


*If you wish to make an appeal for the restriction imposed onto your account, please submit a support ticket through our official website.

(https://cs.mir4global.com/customer)


Inquiry Route : Contact Us > Account > Objection of restriction

※ Please note that it may take a long time to receive an answer if you don't submit your inquiry ticket through the route above.

 

We will continue to do our best in order to ensure a safe, fair, and fun gaming environment for all our players.

Temporary Maintenance - June 14th

Por: MIR4
14 Junio 2024 at 15:03


From my battle to our war, MMORPG MIR4


Greetings, This is MIR4.


Temporary maintenance will be conducted on INMENA region to fix the known issues.


■ Scheduled Works

- Issue on Unified Market where items that are already sold is in 'Processing Settlement' state while the Settlement Price is fixed on 0.

- Issue on INMENA011 Ranking that does not get renewed.


■ Maintenance Schedule 

ASIA(UTC+8): Friday, Jun. 14, 2024, 10:20 pm ~ 10:57 pm

INMENA(UTC+6): Friday, Jun. 14, 2024, 8:20 pm ~ 8:57 pm

SA(UTC-3): Friday, Jun. 14, 2024, 11:20 am ~ 11:57 am

NA(UTC-4): Friday, Jun. 14, 2024, 10:20 am ~ 10:57 am


■ Maintenance Target 

- INMENA


※ Portal / Raids will be restricted from 30 minutes before the maintenance. 

※ Maintenance schedule may change depending on the circumstances without prior notice.

※ You can't access the game during maintenance. 


We will do our best to provide stable service.


Thank you for your understanding and cooperation.

Temporary Lock on Unified Market (INMENA) (Complete)

Por: MIR4
13 Junio 2024 at 10:06


From my battle to our war, MMORPG MIR4


Greetings, This is MIR4.


We will be conducting an update to provide more stabilized Unified Market services in the INMENA Servers.


Please kindly understand that [Unified Market] services will be locked temporarily within the INMENA Servers while the work is getting processed.


※ The update is complete. The Unified Market can now be accessed.


We sincerely apologize for the inconvenience and will do our best to provide a stable service.


Thank you for your cooperation and understanding.

Temporal Lock on Unified Market (Complete)

Por: MIR4
12 Junio 2024 at 21:55


From my battle to our war, MMORPG MIR4


Greetings, This is MIR4.


We are here to inform you that contents related to 'Unified Market' have been temporarily deactivated in order to fix the issue of not being able to access the content normally.


■ Lock Schedules

ASIA(UTC+8) Wednesday, Jun. 12, 2024, 4:00 pm ~ 2024, 7:00 pm 

INMENA(UTC+6): Wednesday, Jun. 12, 2024, 2:00 pm ~ 5:00 pm 


■ Target Servers

- INMENA Servers


■ Scheduled Works

- Restriction on the use of features related to 'Unified Market'


We sincerely apologize for the inconvenience and will do our best to provide a stable service.


Thank you.

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